Echuca Food Relief, Family Violence in Echuca, Funded Counselling in Echuca

The Orange Door is a free, accessible service for adults, children, and young people who are experiencing, or have experienced, family violence in Echuca, Echuca food relief, or who need extra support with parenting, safety, or wellbeing. You don’t need a referral or appointment to access help, and support is available whether you're seeking immediate assistance or exploring your options. 

The Orange Door may make referrals to funded counselling in Echuca (including external providers like Flourish Counselling & Psychotherapy).

Services include:

• Risk assessment and safety planning
• Support for children and families
• Help navigating housing, financial stress, and emotional well-being
• Referrals to counselling, legal aid, and community supports
• Culturally safe and inclusive care, including Aboriginal-led services

The Orange Door brings together professionals from family violence, child and family services, Aboriginal services, and men’s services to provide coordinated, wraparound support.

📍 Echuca Access Point – Loddon Region
📞 Phone: 1800 271 170
🌐 Website: www.orangedoor.vic.gov.au

📧 Email: loddon@orangedoor.vic.gov.au
🕘 Hours: Monday to Friday, 9am–5pm (closed public holidays).

The Centre for Non-Violence (CNV) is a leading regional organisation offering free, confidential support to individuals and families impacted by family violence in Echuca, Echuca food relief, homelessness, and gender-based harm. With offices in Echuca, Bendigo, Maryborough, and Kyneton, CNV provides a continuum of care, from crisis response and safety planning to therapeutic counselling, men’s behaviour change programs, and community education. 

CNV may make referrals to funded counselling in Echuca (including external providers like Flourish Counselling & Psychotherapy).

Services include:

• Support for women, children, and young people experiencing family violence
• Risk assessment, safety planning, and case coordination
• Counselling and recovery programs
• Outreach and housing support
• Advocacy and referrals to legal, financial, and health services
• Programs for men seeking to change violent behaviour

CNV works in partnership with The Orange Door – Loddon Region and other local agencies to ensure wraparound care that is inclusive, culturally safe, and trauma-informed.

📍 Echuca Office: Co-located with Anglicare Victoria, 486 High Street, Echuca VIC 3564
📞 Phone: 1800 884 292 or (03) 5430 3000

📧 Email: reception@cnv.org.au
🌐 Website: www.cnv.org.au
🕘 Hours: Monday to Friday, 9am–5pm (after-hours support via Safe Steps: 1800 015 188).

Haven: Home, Safe is a not-for-profit organisation providing Echuca food relief, housing assistance, homelessness support, and case management services across regional Victoria, including Echuca, Bendigo, and Mildura. Their mission is to create secure, affordable housing and offer wraparound support to individuals and families at risk of homelessness and those experiencing family violence in Echuca.  

Haven may make referrals to funded counselling in Echuca (including external providers like Flourish Counselling & Psychotherapy)

.

Services include:

• Crisis and transitional housing
• Support for women and families experiencing domestic violence
• Assistance with tenancy, budgeting, and living skills
• Referrals to counselling, health, and financial services
• Long-term housing pathways and advocacy

Haven: Home, Safe works closely with local agencies—including The Orange Door and Centre for Non-Violence—to ensure coordinated, trauma-informed care. They also partner with government programs to build new housing stock in Echuca for vulnerable families.

📍 Echuca Office: 47–49 Heygarth Street, Echuca VIC 3564
📞 Phone: (03) 5482 2720 or 1300 428 364
🌐 Website: www.havenhomesafe.org.au

📧 Email: info@haven.org.au
🕘 Hours: Monday to Friday, 9am–5pm.

Anglicare Victoria provides a wide range of free and low-cost services to individuals and families across the Echuca–Moama region, with a strong focus on child and family wellbeing, youth support, and domestic and family violence in Echuca. Their team offers case management, funded counselling in Echuca, financial assistance and may make referrals to counselling services (including external providers like Flourish Counselling & Psychotherapy).

Services include:

• Support for children and families experiencing hardship or Domestic and Family Violence
• Victims Assistance Program (VAP) – counselling and support for victims of crime
• Youth outreach and mentoring
• Parenting programs and early intervention
• Financial counselling and emergency relief (Echuca food relief)
• Referrals to housing, legal, and therapeutic services

Anglicare Victoria is also co-located with the Centre for Non-Violence at their Echuca office, allowing for coordinated, trauma-informed care.

📍 Address: 51–55 Heygarth Street, Echuca VIC 3564
📞 Phone: (03) 5482 0900
🌐 Website: www.anglicarevic.org.au

📧 Email: vap@anglicarevic.org.au
🕘 Hours: Monday to Friday, 9am–5pm.

Safe Steps Family Violence Response Centre is Victoria’s statewide 24/7 crisis support service for anyone experiencing or at risk of domestic and family violence in Echuca. While not physically based in Echuca, they provide immediate, confidential phone-based support to individuals across the region, including access to emergency accommodation, safety planning, and referrals to local services like The Orange Door and Centre for Non-Violence, and funded counselling in Echuca (including external providers like Flourish Counselling & Psychotherapy).

Services include:

• Specialist risk assessment and safety planning
• Emergency accommodation (including pet-safe options) and Echuca food relief
• Support for people with disability, children, and diverse identities
• Referrals to legal, financial, and counselling services
• Compassionate, confidential support—no referral needed

📞 24/7 Crisis Line: 1800 015 188

📧 Email: safesteps@safesteps.org.au
🌐 Website: www.safesteps.org.au
🕘 Hours: 24 hours a day, 7 days a week
🗣️ Interpreter Service: 131 450 (free, 24/7)
🧏 National Relay Service: Available for deaf or hard-of-hearing callers.

The Victims Assistance Program (VAP) provides free, confidential support to people affected by violent crimes in Victoria, including family violence in Echuca, sexual assault, physical assault, robbery, homicide, and culpable driving. VAP helps victims manage the emotional, practical, and legal impacts of crime, and may provide funded counselling in Echuca with providers like Flourish Counselling & Psychotherapy.

Services include:

• Emotional support and safety planning
• Referrals to therapeutic services, including private counselling
• Help communicating with police and preparing Victim Impact Statements
• Court support and assistance navigating VOCAT (Victims of Crime Assistance Tribunal)
• Emergency home security and financial assistance
• Culturally safe support via Koori Engagement Workers

VAP is delivered locally by Anglicare Victoria, with services co-located at the Echuca Police Station and Anglicare’s office on Heygarth Street.

📍 Echuca Office: 51–55 Heygarth Street, Echuca VIC 3564
📞 Phone: (03) 5482 0900

📧 Email: vap@anglicarevic.org.au
🌐 Website: www.anglicarevic.org.au/our-services/help-hub/victims-assistance-program
📞 Victims of Crime Helpline: 1800 819 817 (Open daily, 8am–11pm)
📱 Text Support: 0427 767 891.

Njernda Aboriginal Corporation is a community-controlled organisation based in Echuca, dedicated to improving the physical, emotional, cultural, and spiritual well-being of Aboriginal people across the region. Established in 1974, “Njernda” means “to know our living culture” in the Wemba Wemba language, a name that reflects their deep commitment to cultural continuity and healing.

Njernda may make referrals to funded counselling in Echuca (including external providers like Flourish Counselling & Psychotherapy).

Services include:

• Primary health care through the Njernda Medical Centre
• Family support and wellbeing programs
• Childcare and early years education (Berrimba Childcare Centre)
• Youth services and cultural engagement
• Housing, aged care, and disability support
• Social and emotional well-being programs, including counselling and advocacy
• Advocacy for family violence in Echuca
• Echuca food relief referral

Njernda offers culturally safe, trauma-informed care and works in partnership with other local services to support Aboriginal families navigating complex systems.

📍 Address: 84 Hare Street, Echuca VIC 3564
📞 Phone: (03) 5480 6252
🌐 Website: www.njernda.com.au

📧 Email: reception@njernda.com.au
🕘 Hours: Monday to Friday, 8:30am–4:30pm (closed weekends and public holidays).

The Yorta Yorta Nation Aboriginal Corporation (YYNAC) represents the Yorta Yorta peoples—descendants of the Original Ancestors of the land spanning both sides of the Murray and Goulburn Rivers, including Echuca, Shepparton, and surrounding regions. YYNAC works to uphold sovereignty, cultural knowledge, and environmental stewardship while advocating for the rights and well-being of Yorta Yorta families and communities.

Yorta Yorta may make referrals to funded counselling in Echuca (including external providers like Flourish Counselling & Psychotherapy).

Key areas of work include:

• Cultural heritage protection and land management (Woka Walla Rangers)
• Traditional knowledge sharing, language revitalisation, and education
• Community development, governance, and youth engagement
• Native Title advocacy and cultural audits
• Environmental restoration and sustainable land use
• Training and employment pathways through the Yenbena Registered Training Organisation
• Referral for Echuca food relief
• Support for those experiencing family violence in Echuca

YYNAC is a Registered Aboriginal Party under the Aboriginal Heritage Act 2006 and plays a vital role in regional planning, cultural naming (e.g. Dhungala Bridge), and collaborative projects that honour Yorta Yorta Country and history.

📍 Address: 37 Schier Street, Barmah VIC 3639
📞 Phone: (03) 5869 3336
📧 Email: reception@yynac.com.au
🌐 Website: www.yynac.com.au
🕘 Hours: Monday to Friday, 9am–5pm.

Echuca Neighbourhood House (ENH) is a not-for-profit, community-led organisation offering a welcoming space for people of all ages and backgrounds to connect, learn, and access support. Their mission is to strengthen the Echuca–Moama community by fostering individual growth, wellbeing, and a sense of belonging.

Services include:

• Echuca food relief and pantry access
• No-Interest Loans (NILS) for essential items
• Community lunches and social gatherings
• Health and wellbeing classes
• General interest workshops (e.g. art, gardening, digital literacy)
• Volunteer opportunities and room hire for local groups
• Support for those experiencing family violence in Echuca
• Support for funded counselling in Echuca

ENH responds flexibly to emerging community needs and offers a gentle entry point for individuals navigating hardship, isolation, or life transitions. Their programs are inclusive, low-cost, and designed to build confidence and connection.

📍 Main Location: 261 High Street, Echuca VIC 3564
📍 Second Site: 39 Landsborough Street, Echuca VIC 3564
📞 Phone: (03) 5482 6914
🌐 Website: https://www.enh.org.au
📧 Email: info@enh.org.au
🕘 Hours: Monday to Friday, 9am–3pm (hours may vary by site).

The NDIS is Australia’s national system for supporting people with permanent and significant disability. It provides funding for services and supports that help individuals achieve their goals, increase independence, and participate fully in community life.

In the Echuca–Moama region, NDIS participants may be eligible for funded counselling in Echuca under categories like:

• Capacity Building – Improved Daily Living
• Capacity Building – Support Coordination
• Core Supports – Assistance with Social & Community Participation

These supports can be used to access trauma-informed counselling with registered or plan-managed providers like Flourish Counselling & Psychotherapy (depending on the participant’s plan and allocated funding).

Local NDIS Access Points & Support

Intereach – Local Area Coordination
📍 69 Heygarth Street, Echuca VIC 3564
📞 1300 488 226

📧 Email: contact@intereach.com.au
🌐 www.intereach.com.au/service/local-area-coordination-ndis
🕘 Monday to Friday, 8:30am–4:30pm

Echuca Regional Health – NDIS Allied Health Services
📍 Hopwood Centre, Leichardt Street, Echuca VIC 3564
📞 (03) 5485 5897

📧 Email: ndis@erh.org.au
🌐 www.erh.org.au/departmentservice/ndis
🕘 Monday to Friday, 8:00am–4:30pm

CLRS – Community Living & Respite Services
📍 26A Percy Street, Echuca VIC 3564
📞 (03) 5480 2388

📧 Email: admin@clrs.org.au
🌐 https://clrs.org.au
🕘 Monday to Friday, 9:00am–4:30pm.

RIAC is a government-funded, not-for-profit organisation offering free advocacy and support services to individuals with disability, their families, carers, and communities across regional Victoria—including Echuca–Moama. Their mission is to build capacity, uphold rights, and ensure that every person’s voice is heard and respected.

Services include:

• Individual advocacy – support navigating NDIS, education, housing, health systems and funded counselling in Echuca
• Systemic advocacy – influencing policy and service design to improve outcomes
• Self-advocacy coaching – empowering individuals to speak up and assert their rights
• Community engagement – events, peer groups, and inclusive education
• Support for those experiencing domestic and family violence in Echuca

RIAC works across the Campaspe Shire and Loddon Mallee region, and collaborates with local services to ensure inclusive, rights-based support for people navigating complex systems.

📍 Regional Office: Echuca (contact for location details)
📞 Phone: (03) 5222 5499
🌐 Website: www.riac.org.au
📧 Email: info@riac.org.au
🕘 Hours: Monday to Friday, 9am–5pm.

Local Food Relief & Pantry Support

Echuca Neighbourhood House (ENH)
Offers Echuca food relief in emergencies, pantry access, and community lunches. Hampers are available Tuesday to Thursday, 10am–2pm, with no referral required.
🌐 www.enh.org.au/food-bank
📞 (03) 5482 6914
📧 info@enh.org.au

Crossenvale Community House
Provides food relief packages including pantry staples, fresh produce, hygiene items, and more. Available Monday to Wednesday, 10am–2:30pm. A $2 donation is appreciated to support transport costs.
🌐 www.crossenvale.org
📞 (03) 5480 3583
📧 crossenvale@gmail.com

Salvation Army – Echuca Moama Corps
Offers emergency food parcels and vouchers via walk-in support fortnightly on Wednesdays, 10am–12pm. Additional support through their thrift shop and community programs. They may be able to assist with funded counselling in Echuca and domestic and family violence in Echuca.
🌐 www.salvationarmy.org.au/locations/victoria/v176/echuca-moama-corps
📞 (03) 5482 6722

📧 Email: echuca.corps@salvationarmy.org.au.